We ship to Canada and US via premium carriers. All orders are processed through Monday-Friday excluding holidays. Please allow up to two business days for orders to ship.
The following shipping times should be used as an estimate only. We are not responsible for any delay caused by inclement weather, package congestion, holidays etc.
Complimentary standard shipping on all orders within Canada with an option of Express shipping for an additional $45.
Standard Shipping: 1-7 business days once the order has shipped.
Express Shipping: 1-2 business days once the order has shipped.
Orders shipped within Canada are subject to sales tax of their shipping province.
Standard Shipping: 2-9 business days once the order has shipped.
All US orders are subject to a international surcharge, which includes shipping, duties and taxes. This is calculated at checkout.
Once your order ships, you will receive an email notification with your shipping tracking information. Email updates on the status of your order shipment will follow.
A valid street address is required, we do not ship to P.O. Boxes.
We ship to Canada (excluding Nunavut, Yukon and the Northwest Territories) and to the US (excluding Alaska, Puerto Rico and Hawaii).
If you wish to place an order to ship to a region not listed above, please contact us.
Returns & Exchanges
All products need to be in the same condition which you received. This includes the following guidelines:
Products must be unworn, unwashed, undamaged and unused with all their Landscape original tags attached and any related accessories.
If you fail to comply with the above conditions, the product(s) will be returned back to you at your own expense and will not be refunded.
You have 15 days from receiving your order to return the product to us.
To return a product, you must either fill out the form in our contact us page, contact client care at 1-888-791-8080 or email at email@example.com and include your order number and reason for return.
Once the return has been approved, a return authorization number and a waybill will be sent to you by email. The parcel must be dropped off at the appropriate courier location and received within 10 days from the date of the return authorization for a full refund.
Once the product is received at our warehouse, examined and approved, a refund will be processed within five business days. A refund occurs only on the purchaser’s original method of payment.
Any returns that do not meet the guidelines, as indicated in our Return Policy, will not be accepted and will be returned back at your expense.
Currently orders cannot be exchanged online. Contact us directly and we will help facilitate an exchange to the best of our abilities.
Return freights are free of charge; however, the original shipping fee and international surcharges (if applicable) are non refundable.
We accept returns on sale products but not on Final Sale products. Final sale products are non-refundable.
In certain circumstances, before your order has been dispatched, we may be able to cancel your order.
Please contact us at 1-888-791-8080 as soon as possible after placing your order and our Client Care Representative will advise if cancellation is available.
Please note, we are unable to combine orders, change the size, edit your billing and shipping details or add pieces to an existing order once it has been placed.
If your order cannot be cancelled, please refer to our return policy and return process above.
Our goal is to comply with the highest standards of quality and your satisfaction is important to us.
In the event that a product is defective or if you encounter any problems with your Landscape garment, please promptly contact us by email at firstname.lastname@example.org or at 1-888-791-8080.
Once you have described the defect, we will determine whether you are entitled to a refund or replacement based on the nature of the defect, length of time since your purchase, circumstances of your purchase and use of the garment.
Please note that we will not reimburse or replace your garment for any damage caused by ordinary wear and tear.
Only items purchased at full price are subject to a one-time price adjustment within seven days of the purchase date.
We accept the following domestic payment options: American Express | MasterCard | Visa.
We also offer Accelerated Checkout options: Apple Pay | Google Pay | Shopify Pay | Paypal Express
Yes, you may find certain products at select retailers. Visit our store locator to see where you can shop.