The Website is the property of Cashmere Outfitters Inc.
WHAT INFORMATION DO WE COLLECT
Certain types of personal information may be collected through your use of the Website, when you sign up for our newsletter, when you purchase an item online or by telephone or when you provide us with personal information for any other reason. The information may be freely provided by you, or collected automatically when using this Website.
Personal information provided by you
Personal information is information that specifically refers to an individual and is identifiable as such (“Personal Information”). It could include your name, email address, telephone number, postal address, and any payment or financial information.
Personal information collected automatically through your use of the service
This Website also collects information such as Cookies and Usage Data. This information is collected on an anonymous basis and is not treated as personal information, save, as provided by law, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as Personal Information.
Usage Data is information collected automatically from this Website (or by Third Party Providers, as defined below), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
You are free to decline our Cookies if your browser or browser add-on permits, unless our Cookies are required to prevent fraud or ensure the security of websites we control. However, declining our Cookies may interfere with your use of our Website and Services.
Do Not Track: Do Not Track (DNT) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third-parties. This Website does not support “Do Not Track” requests. To determine whether any of the Third Party Providers (as defined below) we use honor “Do Not Track” requests, please refer to their privacy policies.
Save in certain circumstances as permitted by law, Cashmere Outfitters do not have access to any personally identifiable information regarding Cookies and Usage Data. We may, however collect anonymized metadata in relation to such for statistical and marketing analysis purposes.
System logs and maintenance
For operation and maintenance purposes, this Website and any Third Party Services may collect files that record interaction with this Website (System logs) or use for this purpose other Personal Information (such as IP Addresses).
General information regarding Personal Information
Failure to provide certain Personal Information may make it impossible for the Website to provide the Services.
You are responsible for your Personal Information as well as for any Personal Information of third parties obtained, published or shared through this Website and confirm that you are the owner of or have the third party's consent to provide the Personal Information to us.
HOW WE USE YOUR PERSONAL INFORMATION
The Personal Information concerning you is collected to allow us to provide the Services, including, without limitation:
- to process any product or gifts card purchases and to fulfill all garment orders;
- to keep your informed of our product offerings and promotions in our newsletter;
- to enter any contest, survey or promotion; and
- to collect statistical data regarding Services use and access for marketing and business development purposes.
The Personal Information used for each purpose is outlined in the specific sections of this document.
By registering for the newsletter, your email address will be added to our list of those who will receive email messages containing information of commercial or promotional nature concerning this Website and the Services. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase, if you consent to receiving our newsletter while doing so.
Once you have subscribed to the newsletter, if you no longer want to receive it, you can unsubscribe at any time by contacting us at firstname.lastname@example.org or at 4480 Côte-de-Liesse, suite 206, Mount Royal, QC H4N 2R (Canada).
We use services such as Google Analytics, Google Adwords conversion tracking, and Google Tag Manager to track usage of our Website and Services and collect statistical data for business development and marketing purposes.
Third party access
In order to provide the Services, we also rely on external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, and communications agencies) (each, a “Third Party Provider”). Third Party Providers host and run certain key components of this Website, therefore allowing the provision of this Website from within a unified platform. This platform provides a wide range of tools to us – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that involve the collection and handling of Personal Information.
When relying on Third Party Providers, written contractual arrangements will be put in place to ensure compliance by such Third Party Providers with this Policy and all applicable privacy laws. Personal information shall not be used or disclosed for purposes other than those for which it was collected, except as required by law.
Website host platform
By using this Website or the Services, you consent to the transfer of your Personal Information to the Third Party Provider.
Cashmere Outfitters does not collect or store any kind of payment information when you purchase online. In the event that your payment is processed manually, we will collect and store your payment information only for the time necessary to process your payment and order and until the expiration of the refund period. We will take all reasonable precautions to safeguard the confidentiality of your Personal Information during this time and will not share any of your Personal Information to third parties without your prior consent.
HOW AND WHERE YOUR PERSONAL INFORMATION IS PROCESSED AND STORED
Method of processing and protection of your Personal Information
We process your Personal Information in a proper manner and take all appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of your Personal Information.
Your Personal Information will not be used to send you any commercial information, promotional emails, or other communications from us or any third parties save as explicitly consented to by you or in relation to a purchase made through our Website. You can request that we remove your from our emailing list at any time.
The Personal Information processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
Your Personal Information is collected in Canada and in any other places where the parties involved with the processing are located. Your Personal Information may be processed and stored in other jurisdictions throughout the world (whether by us or by our Third Party Providers), including the United States. By using our Services, you hereby consent to the collection and storage of your Personal Information outside of Canada.
Your Personal Information is kept for the time necessary to provide the Services requested by you, and for a reasonable time thereafter as permitted by law. You can request that we suspend or delete the Personal Information related to you from our files. We will accommodate your request to suspend or delete your Personal Information within a reasonable delay unless we have legitimate reasons to keep this information as provided by law.
DISCLOSURE AND LEGAL ACTION
Your Personal Information will not be sold, rented, or disclosed to third parties (other than authorized Third Party Provider as described above) without your consent, save in the following circumstances:
- To comply with a judgement, court order, request of any governmental or public authority or any other legally mandated disclosure;
- To protect our rights or those of our affiliates, subsidiaries or Third Party Providers in the event of any litigation or dispute related to improper use of our Services or in relation to the Services provided to you;
- In the context of a due diligence related to the purchase or sale of our business (in such case, your Personal Information will be disclosed only for such purposes and will be subject to a non-disclosure undertaking by the party accessing such Personal Information);
- Where we have reasonable grounds to believe that you have committed fraud while using our Services and are where such disclosure is required in order to investigate such fraud; and
- Where it is reasonable to believe that the disclosure of your Personal Information is necessary to protect your safety of the safety of others.
Rights of Users
If you have any questions or comments about your personal information, please contact us at email@example.com or at 4480 Côte-de-Liesse, suite 206, Mount Royal, QC H4N 2R (Canada).
Subject to certain exceptions prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate, where requested. You can help us maintain the accuracy of your information by notifying us of any changes to your personal information.
We will respond within 30 days of receiving such request. If we are unable to provide you with the information requested within that time, we will advise you and will respond to your request within an additional 30 days. We will need to verify your identity before providing you with the Personal Information we hold about you.